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Old 05-04-2012, 09:34 AM
Carla B Carla B is offline
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Unhappy POA re Stone Creations

In the May bulletin, the POA described one couple's complaint that Stone Creations "failed to do perform agreed follow-up repairs on their work." POA also checked with Seniors vs. Crime in The Villages, which have recorded twelve complaints against them. Also, the BBB has dropped their accreditation, whatever that means (maybe not paying dues?)

I was distressed to read about this, as our experience with them was very good. We had a fairly large job, over 1700 sq. ft. It was done in a timely manner and they asked for no money in advance. As to followup, we only had one minor request that involved drainage around a downspout, and they fixed that. Now, 16 months later, I just noticed a thin crack on a sidewalk due to settling of the slab, not the fault of their application.

Maybe their way of doing business has changed; if so, it's too bad for them. From now on we'll only say our experience was good but others have had problems.