Quote:
Originally Posted by rjsuzie
Their customer service is awful. We had issues with a chair we bought and it's replacement was absolutely no better. We decided we wanted a different chair, and we were forced to deal with a manager who was also an owner. He treated us like we were beneath him, and refused to help us get any satisfaction (a different chair) until we retained an attorney. Finally after 10 months our lawyer got them to get us a different chair. We will never darken their door again, and definitely dont recommend this store to anyone.
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Sorry for your problems, but I will continue to recommend them to my friends and use them again myself. I have heard and experienced nothing but good things about Babettes.