I'm with bob and ilovetv.
TOTV went through an ugly bout of personal attacks, bullying, and bashing last summer. We learned about trolls, lost long-time members, and were admonished by Admin.
At the time, I thought that "we" unofficially agreed to return manners and civility to TOTV by focusing on topics and issues, and to not demean, diminish, or disrespect the poster.
The recent situation that ultimately lead to the self-imposed departures of happinow and villagegirl truly saddened me, for several reasons.
In this thread, the OP described a negative experience; several subsequent posters presented counter-points by focusing SOLELY on describing their positive experiences with that same business.
I appreciated the opportunity to learn from the differing experiences; I appreciated even more the demonstrations of courteous behavior
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