Comcast Promotion
I signed up with Comcast last July. At that time they ran a promotion offering a $150 gift card when you bought a package service deal.
I have repeatedly called them since December asking where my card is. All I get is a customer service rep to tell me she will pass this information along to the marketing department and they will call me. They have never returned my calls for the past 5 months. The CSR will not transfer me to the department either.
As I am an out of town owner, I cannot go to their office to demand satisfaction. Has anyone else had this issue and what did you do to get it resolved? I do not want to drop Comcast because I prefer cable over Dish Network.
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