Talk of The Villages Florida - View Single Post - Luigino's much improved
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Old 05-14-2012, 05:27 PM
twiceis twiceis is offline
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Exclamation The Italian restaurant in Spanish Springs square has a terrible manager

We have a home in the Villages and had friends that wanted Italian food. We chose Luganos (if that is the right spelling) We asked the manager for a table outside for five & he said his tables outside only seated four. We went inside & the hostess asked us where we wanted to sit....we said five outside. She said follow me and we did.

She said it's happy hour until 8 and wine is half price. We said good & ordered some nice glasses of wine (not house). When the bill came we were charged full price & questioned it. The manager was called over & he said that's only house wine and was quite matter of fact. We said your hostess didn't tell us (she had gone home he said) & we expected he would do the right thing by us. He didn't. I finally said I would have to penalize the waitress & I didn't want to do that. He sighed, made a face & the wine was changed. Our friends, however, didn't get an adjustment. I will never go back there as long as he is the manager.....the food was good though!