We had no problem with them on our ride to the airport. We were picked up at the house and had a pleasant ride to Orlando. The problem was our trip home from the airport. We were flying in from the UK and it had been an extremely LONG day and a half. We weren't the only ones waiting over an hour for the van to arrive at our terminal...there were many tired passengers. After we were picked up it was back to the other terminal to pick up passengers we thought had already been boarded. The ride to TV was pleasant, but taking over an hour to drop off passengers was annoying because the driver insisted he knew the area better than the residents he had in the van. Tired people saw their house, but couldn't get to it because the driver insisted on going the way his map or Garmin routed. I'm sure this young man wasn't particularly familiar with TV and it's better to be dropping off than picking up where there is a deadline, BUT it's put them on my prefer not to use list. We landed at 8pm and didn't get home until close to 1AM, and we were not the last group to be ferried to our homes. Have flown often, used a number of shuttle services.....the trip home wasn't an experience enjoyed.
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