Quote:
Originally Posted by Mimivillager
If we get really bad service, we will leave a penny just to let them know we did not forget but on the other hand, we will tip according to service if we have great service also. Usually 20%
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Leaving a penny is really mean and punitive to the server, when the problem might not be because of the server at all.
It could be that the server was not attentive to you because the boss had them assigned to a side private-party room besides the dining room.....or maybe another server did not show up for work and your server had to cover 2 sections! Any number of things can happen to cause your server to be unable to be attentive to you, and those things are to be handled by the boss who makes decisions about how many tables that server has to cover, how many servers to schedule on busy or slow days/nights/shifts....etc.
Sending a message with a penny does not communicate your point, and it says more about you than the server's job performance.
The spoken word is the way to communicate a problem.....to the boss/manager who makes decisions about the conditions under which the server is working.