Had to rush my 90 year old Mom to Villages ER (via ambulance). The ER was very busy that day, I actually beat the ambulance to the ER. I was not permitted to stay with Mom (she has dementia) and had to plead to go see her after a few hours. She was disoriented, but being treated. I was told to go home as it would be several more hours. When they called me to pick her up, I found her standing ALONE in front of the ER crying. She was scared, disoriented and you can only imagine how angry I was.
After a week to calm down, I wrote to the Administration of ER. Received a "sorry that happened" answer....
If I have a choice next time, it will be to go to Monroe in Ocala.
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