The doctor aside.....I've had to see various doctors in TV due to some issues I have and a handful of times I've experienced "bad" people skills with the front desk people. Either they haven't been trained properly or "stuff" comes down from the top...but have to say that first impressions begin in the reception room sometimes. Doesn't always transcend back to the practioner so it's a good thing you at least made the effort to complain. The doc's responses were less than professional.
|