They deliver and install and take away for no charge is my memory. Also, I looked online before trading in at the models I was getting rid of and the models I was replacing and even though I know TV gets wholesale, I just did the retail calculation to try and determine if I was being charged fairly or not with the exchange. I just thought it was easier to trade in and trade up then try to sell privately, have people moving appliances out of our house with no liability for scratching floors, etc and selling one by one. I may have paid a little more for convenience but it was seamless, easy and I was not even there.
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