They want you to make an appointment with one of their loan officers, I'm pretty sure. That's what I heard the receptionist there at LSL office tell a home buyer when he came in and asked current rates (while our first mortgage was already in process). He was disgusted at such a simple request as just asking the current interest rate going unanswered, and I was thoroughly unimpressed too.
Needless to say, this seems quite backwards considering how most lenders put their daily rates on their website. It begs the question "what are you hiding?".
We started out with our mortgage with them, and recently, for a refinance they told me on the phone the rates at the time. We didn't go forward with them.
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