Quote:
Originally Posted by Jullie
Hello,
I have question about air conditioning coils.
We had our Trane a/c coil replaced at least a couple times by Sun Kool. Our unit is only 6 yrs old.
Recently we had another a/c company perform annual maintenance on the unit. They told us we have the wrong coil in our unit. Originally we had a 3 ton and a 2 ton has been installed. I notified Sun Kool and they told me Trane told them to install a 2 ton unit. I notified both Trane Distr. and recd conflicting information. One distr told me a 2 ton should be okay and the other one said no. HELP...
Any suggestions of where I need to go with this problem?
Thanks so much.
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If it was a 3 ton in it, they should have replaced it with a 3 ton not a 2 ton. They ordered the wrong unit and they are bs ing you. At 2 tons you are not getting the proper cooling you need, its undersized. They dont want to admit their mistake. Always get things in writing when someone is doing anything on your house. An old lawyer told me some time ago, If they can say it ,they can write it. Its for your protection.