Connie:
I've been here so much longer than you, based only upon reading that you live in Sanibel!
My first reaction is to determine (probably from The Villages Warranty Department) which contractor actually built your house.
Then, contact them and see what they can do for you. The Warranty Department should also be able to direct you to 'good people.'
So much has changed since I closed on my built-to-my-specifications home in January 2005. But, The Villages is not about to screw up its image by not paying attention to the final details!
Good Luck in making your new home fit your dreams to a T!
SWR