We used them for four years, just ended our contract with them as we prepare over the next several months to move there. They did take care of everything and were responsive to any contact we initiated with them. We always had renters during high season and minimally through the rest of the year. Being from the Chicago area we felt the same way you do, it was less worrisome and easy. If you want to have your house rented more than the first 3 to 4 months of the year though I would consider another route. We usually had a couple of weeks rented in the summer, maybe a week or two in the fall and a week or so in May. We have a villa, I am not sure if the larger homes tend to have more rentals. We did not want our home occupied any more than it was, so we were happy with what we had.
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