Well, Jimbo, if you think about it, I did control the job in the end...just not the pace.
I already spoke to the owners. They were appropriately apologetic and obsequious.
I believe all closet design companies operate on the same 50% deposit because it is custom work. Materials get paid. Labor is the balance.
Quite frankly I am not looking for a lesson here..I was simply advising that you might look at other closet companies.
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