[QUOTE=chuckinca;523013]

A few years ago Ford of Ocala - Belleview facility changed by 80 YO mother over a thousand dollars to tighten a bolt on her car engine.
I don't own a Ford, and have never worked at a dealership, but unless you can back this up with a link or an article someplace, it's BS!
In, addition,any time something doesn't go exactly right for somebody on this site, the classic response is, report it to "seniors against crime". Well bad news, any time a "senior" doesn't feel they are treated right, it's not a "crime". So why not just call 911 and cut to the chase. Be sure to tell them you felt your warranty wasn't honored. No doubt the swat tank will be on the way to the dealership. No doubt the jails are full of service writers from multiple dealerships for ripping off seniors
If you are so sure you got ripped off, sue them in small claims court.