Worst Company in America
I have had the unfortunate experience of using Comcast - NEVER again. I will go without TV if they are the only choice.
Just one story of many. My mother-in-law was in a nursing home. We arranged to have Comcast (only Choice) run service to her room. The next day her room changed. My wife asked me to call Comcast to have them change the order, as we were instructed by the nursing home. It was 9:00 a.m., we had a tee time at 11:30. I explained to my wife that there was not enough time to get it done before we teed off. I had dealt with Comcast cutomer disservice department before relate to our home TV. She thought I just didn't want to do it for her mother.
Long story short. I called immediately, spent and spent the next two hours, including the 45 minute drive to the course on the phone getting transferred four times, once to India, and was standing on the first tee still trying to get it resolved, which never happened. The whole time had had the call on speakerphone so my wife could hear. Try explaining to your mother-in-law that she will have to watch whatever her roommate is watching.
If you have any issue, however small with Comcast service, forget it. You can use your TV(s) as an expensive paperweight.
I am very sincere when I say I will NEVER give them a penny in the future. I hope the bars and restaurants in TV don't mind me watching their TVs in my PJs when I finally get to live the dream.
|