Quote:
Originally Posted by landscape_treeguy
you are mistaken, the two of you that left bad reviews. I happen to be the nursery foreman for the plantings ordered by Megan. The two people that left bad reviews are from the same family and it is unfortunate that they have decided to be spiteful in this forum on her behalf. I have personally known and used her services for 12 years. To the person with the plants on contract to be redelivered and reinstalled, I am sure you live on Rosebury Lp in the Villages. I am aware of who you are and I received her submission for your replacement plants; customary to replacement, I provide an inspection of the material to determine the cause of death (ie lack of water, shallow planting, root deficiencies, etc) and upon reviewing your property it was determined that your plantings died because your lawn men were weed eating against the bases of the shrubs - you opted NOT to have beds created around the ones that died, I do have a copy of your original contract - and I refused to honor the replacement as the outcome was due to neglect on the homeowner's part (which is out of her control). At the same time, her younger brother passed away suddenly and she was out of town for some time dealing with that - I myself tried to contact the homeowner multiple times with no success. Megan did order new plants AND paid for them at her expense, out of her pocket BUT did not want to proceed planting them until it was understood that a new warranty would not be issued without proper bedding around the shrubs. As for the person stating that she did a decent job trimming their shrubs but recommended her, you live in Tall Trees - and you never paid her for your last invoice service. Shame on you both for piling dirt on her name, she works hard to provide good service at a good price and to the lady that wishes her shrubs be replaced simply respond to my telephone calls or call her and let her know that the beds may be created. Your materials are taking up space at my nursery and need to be claimed. Thank you
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I cannot let this go without responding.
1. I contracted Megan of M & M to do my landscaping shortly after I purchased my home here in TV. With absolutely no experience with landscaping I had her do the job, paying close to $4000.
2. When I saw the completed job I honestly cried. It was so ugly and poorly planned.. I accept responsibility for not having drawings from her before the job.
3. Megan PUT IN THE BEDS AROUND THE TREES THAT DIED. So Much for your argument about improper bedding being my responsibility. That was Megan's responsibility.
4. I did not receive one call from anyone about this. Not one - not from you whoever you are nor from Megan. I called numerous times and finally reached Megan at which time she assured me she had gotten my messages and had the replacement plantings. She said she had me in her schedule for the following Monday. I never heard from her again and she never showed up. As for you being the nursery owner who Megan used, well, then you must work for Lowes, because one of her plantings had a tag from Lowe's!
5. I decided not to waste anymore of my time pursuing Megan because, even if she ever did get back to me and replaced the trees and shrubs that died, I was sure that they would be of the same poor quality of the original ones. So I moved on.
Today I had new landscaping done by McGowan landscaping. They replaced the dead trees and the ugly beds that Megan had done. I am beyond pleased with their work. The McGowans and their crew were wonderful. I now have an incredible garden with a fountain and beautiful plantings and trees.