We were at Havana on Friday evening with a golf group of 20 persons. There wasn't a single person, in our party, that was dissatisfied with either food or service.
In my opinion, you need to take food/service reviews on TOTV with a very large grain of salt. Everyone has different tastes and expectations. You need to try them yourself and make your own assessment.
I hear the same about Bonifay and the flies. I've been there on several occasions [outside] and have not been bothered by flies...maybe I'm just lucky...
If you complain to a manager and they offer to correct your problem and you don't take advantage, I don't think you have a reason to complain on here.
Just my opinion....
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