Considering they were not that old but used the green tees and didn't hit the ball that far, they probably had only been playing executive courses before, in which case you don't tee off until the group in front has left the green. That's the only logical sense for them acting that way. I can't imagine taking up a sport and not having watched it on TV at least a little bit to get a grasp of the situation.
I find that the ambassadors and starters on the championship courses really try and avoid any sort of authority position or confrontation. Besides giving you water, sand or letting you know your 1 minute behind, it seems that's all they are really do. My longest round was Hemingway to Kilamanjaro about last February, teed off around noon and got done at 5:05.
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