dropped our couch off the truck..flew back down delivered the same broken couch (arm fell off when they brought it in...third time brought back the same broken couch that had been repaired ( i marked the tag with my name on the first visit) arm still floppy...Took three months for them to pick up the other piece and to get my money back...didn't care that i had to fly back and forth, thought i should except the repaired couch and be happy
