[graciegirl]

We rented from an individual that we knew when we were building.

We stayed in someone's home which was managed through the sales office when we came for lifestyle visit.



It is possible when renting for several months to get your odds and ends, wine openers, favorite mugs, cleaning supplies, mixed up with homeowners. I would guess that most scrupulous people leave as much as accidentally removed.

Like most, we hadn't been renters for a long time and I was very aware I was living in someone elses house. I tried to leave it the way I found it, not like I would leave a hotel room. I am betting that most people of our age are very careful and leave the home in excellent condition.

My advice to renters is to factor in time to clean at the end. It takes a little time to strip the beds and even put the comforter in the dryer on air if you have been renting with your dog or cat. Just to assure you will get your deposit back.

The OP was not able to clean when she left.. and that is contractually not expected ... I am sure that the OP did not deserve the offensive treatment she got. It is likely that the "maid" was annoyed because this time she did have to clean which is what she is paid to do everytime.

I feel that the OP was unfairly charged. It sounds like the OP was insulted.

I hope that The Villages that are franchising their name and brand are aware that things aren't run smoothly or diplomatically by this franchisee to say the least and I hope that The Villages does something about this poor service and unethical treatment. It isn't looking good for the The Villages Hometown Rental Management for sure.

In any business you live or die by your good reputation.