Quote:
Originally Posted by Disneychix
I have never rented in TV. I am a home owner here and I have been following this thread. I did a little investigating about these companies associated with TV and found that yes the rental is outsourced and it is now owned by 2 gentleman who have both worked for TV villages for I was told well over 10 years each and I was told with outstanding performance to both and were offered this division. The shuttle has also been outsourced. I think that TV are slowly getting rid of different departments. I guess that these two areas are independently owned now and probably more to come as they start to weed out. I would suggest to you, since you rented recently, I would imagine that you are a new owner that instead of trashing an independent small business owner (as I see it) in your friendliest hometown...maybe you should get out of your home and see what TV has to offer and get out from behind your computer and get over it and move on...life is too short to worry about $100 bucks. From a former small business owner !!! Move on...maybe TV is not for you !!!
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What??? This is not about $100!! This cleaning woman, employed by this company, accused the OP's 20 year old daughter of physically shoving the cleaner's niece! She also started screaming when they returned to the house to turn in an electrical cord, instead of tossing it or keeping it. Then the cleaning woman accused them of theft.
These men, who own the company, not only accept this behavior from the cleaner they employ, but they then illegally take more of the renter's money and cite law statutes that they are breaking themselves!
The person who got trashed here is the renter!!
How dare you suggest that TV is not for them because they object to this treatment! I suggest you MOVE ON!
As a small business owner, you must at some time have heard that good customer service is key #1 to a successful small business??