We rented out our home through villages4rent.com before we moved here permanently, and employed Redwitch as a home watcher.
We had no problems with either renters, and refunded their security deposit. We were overseeing the arrangement with the help of Redwitch, though, and we have never used the Villages Hometown Property Management group. They seem to be the business that has very poorly run business practices, and they employ extremely questionable home cleaners. I don't think deposit $$ should be kept to clean the bedding because there was a pet, when you have already paid an extra$150.00 for the pet service. I assume as a renter that bedding is cleaned between renters. The OP's husband arrived to dirty sheets in the first rental they had for the first 2 weeks here. There is a definite lack of customer service and shady legal practices going on here. I would never recommend anyone do business with this agency, and I cannot believe The Villages is connected in any way with them!
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