Quote:
Originally Posted by Indydealmaker
Just once I would like to see a restaurant post where the original poster does NOT get roasted!
Just because you have been so fortunate that your service is superb and your meals divine, does not mean that is consistently the case.
Restaurant managers read these posts. It is necessary for those managers to see his operation through all of his customers' eyes. Not everyone, in fact most people, hate to confront a restaurant manager in person. We are not young anymore and it is important that we watch our blood pressure.
Digital media allows us to vent, release the pressure, and at the same time communicate to savvy managers that they have some holes in their program.
Why can't posters on here pretend, before they reply, that they are actually sitting across the table from the person to whom they are getting ready to call a liar. Maybe some of the acrimony would evaporate. If not, that in itself, is most telling about the roaster.
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Please do not say "we are not young anymore" Customers are customers, money is money and I would NEVER treat someone different. In fact, in my businerss in another state, I go OUT OF MY WAY for older folks. My parents raised me that way.