Two comments...when the hostess or the wait-person is just beginning to see me (us), we will ask them if we can sit in such and such a place. Generally this is accomodated.
We have a family member as well, who is in a wheelchair. When we all go out to eat together we will ask to be put in a spot where the wheelchair won't hinder the walk-way of the wait-staff or the patrons. You didn't mention if this is how they seated your family. Just a thought. I know our family member's wheelchair is quite large as it's motorized PLUS they like to be able to see the rest of the room! Just some thoughts.
One more comment (this makes 3)...we've eaten at Bonifay and the staff was more than congenial and acccomodating to us!! Maybe they had an off day when you were there!
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