We have had good experiences at Bonifay C.C. too. But at any given restaurant you can occasionally have bad service or not so good food. The server can be having a bad day or a couple of the cooks be off duty for various reasons and you can end up disappointed with your experience. It happens.
IMHO it was the hostess who set the tone for other "things" to go down hill and ruin your dining experience that particular day. Hopefully, your next experience at Bonifay will be much better. If not, I would definitely have a private conversation with the manager.
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