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Originally Posted by goingtothevillages
Understand about the storms - but - my problem has been going on for several months. Started out going out 1/week - then 2/week - now it's up to 3-4 per day. Sometimes only a minute or 2 - but other times greater than 1/2 hour or more. I'm not getting what I'm paying for.
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I have had direct tv for 12 years and I am a big fan. Mine goes out maybe once a month or so during storms, usually for a brief period of time. My guess is that your dish has moved slightly so that it is not aimed correctly anymore. I would put some pressure on DTV to send a rep out and re-direct your dish. The threat of cancellation has gotten me better service or prices a few times. You also may be able to call a troubleshooter at 800 direct tv and they may be able to guide you through a solution. Good luck!