[lincap]

We contracted with All American Brick Pavers on 4/26/2012 to install brick pavers on our walkway and driveway. We met with Patricia Colon (owner)and she took us to several of the paving jobs her company had done here in the Villages and they indeed were beautiful. She said she had been in business for 26 years and her company was 2nd to none. The company motto was "WE DO IT RIGHT THE FIRST TIME". She also told us that she purchased her brick pavers from the same company she had done business with for years and they made quality pavers. The driveway pavers were installed and I will say they did do an excellent job. The pavers were then washed with an acid wash to prepare them for sealing. We noticed after they were washed that there were some "oil like" stains on about 40 of the pavers. We called Ms. Colon and she came out and said that the pavers were defective and that during manufacturer of the pavers there must have been some oil or hydraulic fluid that got into the mix or on the pavers. She agreed to replaced the pavers, telling us she had never had this happen before and she would "stand by her work". After the defective pavers were replaced she then sealed the driveway. After the sealer dried we saw there were more of these "spots" that came out. We are guessing that the sealer brought them to the surface of the brick. She came out again and replaced about 1/2 of the defective pavers. When she finally returned my calls this week to find out when the repair work would be finished she told me she would be NOT be completing the repair work as promised. Her words were "I have already spent too much time and money on your job". She told me that we could call the paver manufacturer directly and fight with them and then told me that I would have to pay her additional money to have the rest of the defective pavers replaced. We are sick about this as it was an expensive job and the driveway looks terrible with all these stains. We were promised quality work using a quality product. She assured us she would stand by her work and were promised that the defective pavers would be replaced. We now have about 30 pavers with "oil like spots" all over them and a contractor refusing to service her customers and honor her word. Please, please beware of this company.