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Originally Posted by faithfull
I have been here through 3 homes. They have done all three. Play tennis with same group for 10 years they have all had them do there drives and pool decks. Never had to re-seal.They also do not sub out. Two sides to every situation. Drove down there on golf cart did not see what your talking about? A+ BBB you sure about this damaging info.Word of mouth will make or break a company we have enough fly by night here in Villages All American is as close as you can get to perfection. and here 27 years..
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All American did our paver job. When the pavers were sealed spots appeared all over the pavers. Trish Colon (owner)came out and said the pavers her company used must have been defective and that oil or hydraulic fluid got into the mix. She has replaced about 1/2 of the defective pavers and now refuses to complete the repair job. In my last conversation with her she said "I have spent too much money and time on your job". She told me to call the paver manufacturer directly to get the replacements and then told me if I wanted the rest of the repair done I WOULD HAVE TO PAY HER! My contract was with her not the company that makes the pavers. Although the actual job they did installing the pavers was very good they do not honor their word and do not correct problems. She admitted that defective pavers were used and originally told us she would take care of everything - not to worry. We now have spent a lot of money and have a driveway that looks terrible with spots all over it. BEWARE of this company.
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Kevin & Linda
Village of St. James, Cape Cod Ma, Boston Ma, Nashua NH, Albany NY
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