Quote:
Originally Posted by TPRLOC
The game at "RUBY TUESDAY" is a very small print with very light ink on the final bill---- Unable to read unless in good light & with glasses.---- We have found three overcharges in the last two months after close examination ---The staff have been advised of this problem each time, BUT NO CHANGE. We love the food,--- But are not going back due to this problem.
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That is disturbing. Since it is highly unlikely that a national chain would do something like this on purpose, the only other possibilities are that a) you were just unlucky that someone made a careless error on your bill or b) one of the employees is doing it intentionally. I would go to their website and voice your concerns. This way, the complaint bypasses the local manager and will be handled by someone at the district level.