State Farm in FL, specifically TV is a very different provider compared to State Farm other locations. We were with them almost 60 years...auto, home, boats, RV's, etc.
Our second year here our home owners doubled! Connie Wise answer was to go else where...guess where she sent us? To a company her husband was starting up....and later sold. Something smelled there.
Her answer from her reps was to reduce coverage to reduce the cost.
We now insure home with a local FL company, same coverage we always had....almost half what State Farm was plundering. After the home owners episode, where almost 60 years meant literally nothing...we then proceeded to shop our cars and again reduced our costs compared to State Farm..
When all got said and done it was disappointing to see that the customer loyalty was so one sided. Perhaps when one has the franchise for a growing customer base like TV, hence new customers arriving daily (almost) there is less need to be as customer oriented.
There are a lot of choices available for home owners and auto insurance and the rates and coverages do vary substantially...but just work it and you will find what you want/need.
btk
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