I hate to say it, but that is characteristic of all of the wireless folks, not just Verizon. You just about have to have a law degree from Harvard to be able to deal with, understand and keep an eye on them. Perhaps I should expand that to say telecommunications in general, not just wireless. I am ready to go back to when we had 4 digit phone numbers and party lines in rural Indiana. Helena, the local operator knew everyone's business, but that you could handle.
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