Chuck - I don't know if you want to still stay with Verizon or not, but if you do, call their Customer Retention Department. I have had those folks help me before when no one else could or would. It seems they have strings that can be pulled that others can't reach.
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Greg
A pessimist is an optimist with experience.
"In my many years I have come to a conclusion that one useless man is a shame, two is a law firm and three or more is a congress." - John Adams
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