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Originally Posted by Cantwaittoarrive
We have Sprint and have been with them for so long I'm not sure when we became customers sometime early 90's I guess. My wife and I just upgraded to smartphones in June of this year. My wife had hers for 2 weeks and dropped it one night and broke the screen, we did not buy the insurance. The next morning we went to the Sprint store and the girl that sold us the phones 2 weeks earlier got the screen fixed for us free of charge and personally delivered the phone to us while we were shopping in another store two hours later. Over the years we have always received outstanding service from Sprint but this was totally unexpected
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That is good to know that someone is happy with Sprint. I just switched to Sprint in April of this year because of their unlimited data plan -- just got my first smart phone in April also. I had been an AT&T (and it's predecessor companies) customer since 1992, and I had heard some not so great things about Sprint, but so far I have been pretty happy with their coverage. Fortunately I have not dropped my smart phone (yet), but I purchased the insurance just in case. When I stopped by the Sprint store a couple of months ago to ask some questions about my phone, the store clerk was very helpful.