We closed on the 30th of August. Builder told us to email him and he will handle any problem we find, especially since we were there only for 2 weeks. He was true to his word. We had 2 small tiles on the roman shower floor that were uneven and hurt our feet, they came and replaced them. Theh lock on our screen door out of the lanai was broken - replaced. The granite seam was not smooth - taken care of, the water stopper in one of the master bath sinks did not work - the whole thing was replaced. The air in the a/c did not feel like it was circulating correctly - we had to return to VA so he said as soon as we come back for a visit, they will be there. Also had issues with some of the irrigation heads - replaced. WE were very impressed. We were also told to continue to email him or call the service dept every time we come for a visit and then do a big inspection in a year. The builder told us that the villages expect them to perform to their best or they will be out of a job. Been very impressed so far.
__________________
"If you don't have something nice to say, don't say anything at all"
|