We've only had one problem with Prism...the picture freezing. Turned out it was the box. The technician was called on a Sat...said he'd be out 1st thing on Monday. Doorbell rang on Sunday and it was him saying he was in the area anyway and how could he help us. He connected us with a new box and we had great reception. Have never had any of the issues with Prism that others are stating here.
We were pretty happy with DirecTV...but that being said the weather *does* affect programming. We got sick of the programming going out plus Prism was cheaper and we're always trying to save a buck when we can.
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