[Matt and Gail]

Originally Posted by jnieman

Hi all:

I have an HP G60-243DX Notebook PC with 4 gig. It's about 1 1/2 years old. Lately I've been having problems with it. I ran a Norton virus scan, Malwarebyes, System mechanic. It found nothing. We have Comcast for internet high speed.

Our desktop computer is not having these problems so I don't believe it is Comcast. What happens is I go to type out an e-mail in AOL or I'll go into TOTV and try to click new posts and it just sits there. On AOL it will type a couple of letters and then stop. On TOTV I'll use the scroll bar and it will jerk and move very slowly.

I have tried a new wireless mouse and it didn't act any differently. I have checked for processes running and have disabled all that happen during the day so I don't believe any updates are running, but that could be an option. There just aren't any showing up in the tray. I tried alt, control, delete and looked at the task manager and nothing will be there except AOL. I am running AOl from the AOL website and it works fine on our desktop at the same time. Any ideas?

You might look at a hard drive issue with your computer. I cannot confirm, but it looks like your computer is running a SATA hard drive. I recently had an issue (like yours) and replaced the SATA drive with a SATA SSD (Solid State Drive) and found the computer was back up to normal speeds. With what you have done (all the right stuff) you have almost narrowed it down to the hard drive.

Your 5400RPM hard drive could just be getting old, and slowing down on its seek and reads. Hope this helps! I have some great software for transferring your data if I can help!