About six months ago I ordered a tuna melt at Havana and it wasn't hot, not quite warm. I hesitated because I don't like to complain but asked the server to just pop it in the microwave for another 30 seconds. The cook came out and she told me that you shouldn't heat anything with mayonnaise in it twice.
I will go back and try again but not all behind the scenes cooker people are of the same skill level. Depends who is back there as to the quality of food but all that is always the responsibility of the management.
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