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With Xfinity features include call waiting, caller ID etc. From a personal view I prefer not to interrupt a telephone conversation to answer another call. Xfinity has caller ID and unless it is an emergency I make a mental note finish my conversation and then return the unanswered call.

When automatic phone systems became a matter of fact managers such as me realized that employees could and so would use voicemail to avoid callers. I implemented many controls to ensure that customers were not put off. and as you all experiences you can call into a company and never reach a human being

With the popularity of cell phones we have many incidences of rude behavior in public places.

My obvious question then , is how do many of you view phones ,types, features,use or abuse etc? I do understand the benefits and cost savings associated with some features. However, are they really cost saving?