Quote:
Originally Posted by Rags123
I suppose you do as I always do on every major purchase...ASK 
Actually, I think cell phones and cameras and other items "purchased"...used and then returned after use (yes, you do pay EVERYWHERE for those who push the rules) are tighter than most products OR you pay that restocking charge and maybe more.
Not defending anyone here, but to me, the signs are pretty obvious. Posting the return policy clearly is their job, being aware of it on a major purchase is ours ! |
Well, those signs are not obvious in Sam's. Plus I ASKED, and they told me 90 days, when it was 30. The sign we finally saw was on the wall behind the salesgirl at the Customer Service desk.
But I think it's good that you can return a laptop at all. Used to be when you bought them, from the company or dedicated computer store, they wouldn't take them back no matter what. If you got it home and didn't like it, too bad. If it broke, they would just fix it and fix it till the warranty was up, and then you were out of luck if you had a lemon. That happened to me with an HP lemon. The Fed EX guy came to the door five times with a laptop box to collect it. He was incredulous.
So I'm happy with a 30-day return policy.