I just spoke with Kevin yesterday on a follow-up question. He was readily available and his sub was at our place an hour or so later. He does have a pretty good group of experienced subs who always came to our house well prepared and knowledgeable about what we needed and what they had to get completed. They didn't need a lot of supervision but Kevin was available when we had a question.
Still extremely happy with our enclosed lanai, especially with today's cooler temps.
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