Quote:
Originally Posted by militarymom
We did contact Crimes against Seniors. There were a few complaints and only one unresolved complaint. Trish said you can't please everyone. We ended up paying an additional $600 to get ours sealed right. Also she told us they were licensed and insured.
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You also have to ask for how many resolved claims they have had in the last one or two years. Just last year there were a large number of unresolved claims and a large number of resolved. I know you can not please everyone but I have dealt with many people doing many jobs in The Villages and have never filed one other complaint.
What is strange is that I saw someone complaining online and told Trish and she said let her know of this...that again you can not please everyone....it is a standard line. When she took us to jobs...she also said more than once...this customer left her and then begged her to come back and finish the job. Yes, we all begged since we were out money and they do a nice job. Just do not pay upfront and you might be pleased...they will do a good job to get their(your) money...just remember DO NOT PAY ANY MONEY UP FRONT.