[mikeandnancy1112]

This is my story regarding my first visit to the Dentist with Preferred Care Partners:

I was told Sumter Landing Dental, Dr. Fisher, was a dentist on Preferred Care Partners so I called them about two weeks ago, gave them my ID, made the appointment for today and received a reminder yesterday from the office. I had my appointment today, my insurance card was copied, Xrays were made and exam was performed. I was told I couldn't get my teeth cleaned until I had a deep cleaning of my gums which would take about two months to get it approved from PCP. Also, I needed a crown which would cost over $600 which was optional. The office suggested I call Argus, the dental group for PCP, to see if they could rush the authorization of the Proposed Treatment Plan so I could get my teeth cleaned before we leave for Texas in January so I did. Well, I had a surprise! The representative told me Sumter Landing Dental was no longer on the plan as of a couple of weeks ago and gave me the numbers of the two dentists who are still on the plan. My agent said in no way am I responsible for the bill, they would have to eat it.