[Golfer in Sanibel]

I had a terrible experience with Vonage. When I signed up, they assigned a phone number to me and assured me I would be able to convert/capture to my land line number to the Vonage service. The number they assigned me was a long distance phone call from my house. We used call forwarding from our land line number to the assigned Vonage number so as to not miss any business calls to our old number and incurred $180.00 of long distance phone bills to the Vonage number before we discovered it was long distance. Vonage refused to credit or refund any part of the $180.00 bill even though it was their mistake to assign me a long distance number. They were never able to capture my old phone number, either. They rank number one on my list of companies never to do business with.