Quote:
Originally Posted by Bill-n-Brillo
I don't know about FL law, but the way it works in OH is that shops aren't allowed to begin work on anything without the prior authorization of the vehicle owner, either in writing or verbally.
If the shop is doing the work without your prior approval, I'd think you'd have something of substance to pursue.
Bill  |
Bill is right, its a federal law that no auto repair facility may perform repairs without your approval. As many of us have commented on this very subject, it is a common practice for these places to try and upsell. I've been in the business for 40 years and they do it to me all the time. Just always say no and get a second opinion.