Quote:
Originally Posted by mrsyarbie
Today I took my car to Tire Choice at Colony on 466a. Two weeks ago I had an oil change scheduled and ended up with new shock absorbers on the backend and the serpentine belt changed in addition to my oil change. Had no problems with my car up to that day. The charge was $471.83. I noticed over the last few weeks a tiny bit of clear stain on my garage floor upfront so I took it in to see if the oil filter was leaking. To my amazement they told me I had a bad power steering pump of which I have had no symptoms of a problem. When they called they said they already had everything apart and it would, and did cost me $1,245.00 to (that was with a 10% discount) replace it and all the fluids to go back into the new hose and pump. The pump itself cost me $789.00 Does this sound reasonable to you experts out there?? I am  scared to go there everytime we take a vehicle there we walk out spending at least $500.00. Help!!!
What do you all think ????  So much for christmas gifts for the kids...
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Sounds like you were ripped off. Depending on the car, the power steering pump may have been the pivot point to adjust the new serpentine belt. They may have overfilled the power steering fluid on the first trip there. They may have overtightend the belt and damaged the seal on the power steering pump. I have changed a few P.S. pumps and have never paid more than $125 for new and less for rebuild ones. You may want to do a search for a P.S. Pump for your make and model and see what it cost. Rock Auto may have the OEM pump. Check Auto Zone & Advance Auto for after market pump. You may want to contact Seniors vs Crime after you have the numbers. PM if you have trouble looking up the pump prices.