When I order prime rib I expect a HOT, lean cut of good tasting beef. These 3 were neither and had different attributes. When I had the same problem a year or so ago at Havanna the manager was very accommodating and removed the charges. Our Thanksgiving good nature prevailed today giving them the benefit of the doubt and probable high volume of prime rib preparations, coupled with a server that was very friendly and proficient. But they have two strikes on prime rib...... Two in our party were very satisfied with their turkey.
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