I can see using cameras, they're a good tool to protect your business. However, I think Tony has the right idea, as well. I imagine the morale at his restaurants is pretty high. People know he cares and he will listen to them. A place with just cameras and phone calls telling them what to do has got to lower morale. Coming in, taking over for a day, talking to everyone, letting them know you do care about more than just the bottom line is great incentive.
Even the restaurant show involves a lot of hand's on management and talking to staff, letting them know they are important and part of a team.
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Army/embassy brat - traveled too much to mention
Moved here from SF Bay Area (East Bay)
"There are only two ways to live your life: One is as though nothing is a miracle; the other is as though everything is a miracle." Albert Einstein
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