A-4: we weren't told who our designer was until just a day before and didn't meet her until the day of our first appt.
There were several design changes we asked about...adding a powder room, creating a wall closet/pantry, for example, that our sales rep turned over to someone in the design dept to see if it was do-able well prior to our design appt. That way, they at least have an idea of some stuff. So...if you wanted to add some version of a craft room like Rusty, tell your rep Rusty's address (or unit/lot) and they can pull his plan and put a copy of it in your file.
Our rep also drove us around a couple of times looking at models for flooring choice, lighting choices, counter top choices. But you are by no means locked in to any of these choices. And who knows, if you visited the "old" models, those choice may no longer be available when you design.
They will not take any exterior color choices except directly off the models. So, even though we are building if you, for example, liked the color of my house it doesn't do you any good to tell anyone that because they won't paint the outside of your house based on a selection from a non-model home (in case we subsequently had our house re-painted).
Hope that answered your question!
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